These Registered Agent Services Terms and Conditions (the “Terms and Conditions”) and the Order Form described below (together, the “Agreement”) constitute the legal agreement between you (“you” or “Customer”) and Computershare Governance Services Inc. (“Computershare”), with respect to the registered agent services purchased by you (the “Services”) pursuant to a written order form (“Order Form”) submitted to and accepted by Computershare either online or through other means. 

The effective date of the Agreement (the “Effective Date”) will be the date upon which you enter into the Order Form.  If you are entering into these Terms and Conditions on behalf of any entity, you represent and warrant that you are authorized to accept these Terms and Conditions on such entity's behalf.  In the event of a conflict between these Terms and Conditions and the Order Form, the provisions of the Order Form shall control.  Capitalized terms used herein without definition will have the meanings ascribed to them on the Order Form.

  1. SERVICES. Computershare, acting through its service provider United Agent Group, Inc. (“UAG”), will at its own expense prepare and file change of registered agent forms appointing UAG as the new registered agent for Customer and its affiliates in the jurisdictions where Customer and its affiliates are incorporated or qualified to do business as designated by Customer. UAG will then act as the registered agent for Customer and its affiliates in these jurisdictions.  It is Customer’s sole responsibility to keep Computershare informed as to any changes in address, or of changes of persons authorized to receive Computershare notifications, reports, processes and legal matters.  Such changes are deemed to be effective when entered into Computershare’s customer record system. 
  2. CHANGE OF AGENT FORMS. Since the forms involved with switching the registered agent are administrative, Customer hereby grants to UAG a Limited Power of Attorney to sign change of agent forms in such office and with such authority as is required to file the forms with the applicable states.  Accordingly, Customer hereby constitutes and appoints UAG, with full power of substitution, as Customer’s true and lawful attorney-in-fact to execute, deliver and file any and all documents, forms, certificates or other instruments that UAG deems necessary or appropriate to appoint or substitute, as applicable, UAG as Customer’s registered agent in all jurisdictions in which Customer is organized or authorized to transact business.
  3. SERVICE OF PROCESS. Upon receipt of service of process of documents less than 200 pages, UAG will promptly: (a) scan the document to create a PDF image and provide Customer with a searchable data summary that can be accessed immediately through UAG’s secure online database system once the system is made available and (b) deliver the service of process to Customer promptly by email in accordance with Customer’s delivery instructions.  For documents that are bound or are 200 pages or more, UAG will send the service of process documents by FedEx.   
  4. INFORMATION ACCESS; LIMITED MANAGED ADMINISTRATIVE SERVICE.  If Customer is not under a subscription agreement for Computershare’s GEMS™ Global Entity Management System (“GEMS”) online service, Computershare will provide Customer with access to a GEMS database where Computershare will store information relating to the Services.  For all customers, including subscription GEMS customers, Computershare will update Customer’s database with certain changes, filing-related data and documents identified in the Order Form at no additional charge.  All changes and additions to the GEMS database made by Computershare will be performed using a dedicated GEMS service account for Computershare and all changes and additions will be captured and visible via the GEMS Audit Trail feature.  Computershare may also access Customer’s GEMS database to extract information as necessary to provide the Services.  Customer shall cause its GEMS users to comply with the terms of this Agreement and will take reasonable measures to ensure that each user protects the confidentiality of the assigned password and does not disclose such password to any third party.  
  5. OWNERSHIP.  The GEMS service includes proprietary and confidential information of Computershare and you agree not to disclose the GEMS service to third parties.  All intellectual property rights in and to the GEMS service shall remain the exclusive property of Computershare and its licensors.  
  6. MANAGED ANNUAL REPORT SERVICE. If purchased on the Order Form, Computershare will prepare and file state annual reports for Customer, with assistance from Customer when required.  Where a state requires payment of franchise or other filing fees as part of an annual report, Computershare will, upon request, pay such fees on behalf of Customer up to $10,000 and invoice Customer these fees.  Fees in excess of $10,000 must be paid to the state directly by Customer unless otherwise arranged with Computershare, in which case Customer will have the option to wire the full fee to UAG within three (3) days of the filing deadline.  If Customer purchases the Annual Report Service, then Customer hereby grants UAG and its employees the authority to sign and file such annual reports with the applicable states (i) as “Special Secretary” or “Special Manager” on behalf of the applicable entity, or (ii) to the extent required by applicable state law, in the name of the Secretary then listed in the GEMS database for the applicable entity, unless Customer notifies Computershare in writing otherwise.  Alternatively, UAG may sign annual reports as attorney-in-fact and Customer hereby grants to UAG a Limited Power of Attorney to sign annual reports in such office and with such authority as is required to file the forms with the applicable states.     
  7. TRANSACTIONAL SERVICES. Upon request, Computershare will provide document retrieval services, UCC search and filing services, and corporate document preparation and filing services, e.g., for the formation, qualification, amendment, merger, dissolution, withdrawal and maintenance of entities nationwide. These services will be provided at then-standard rates.  If Customer requests such services, then, unless Customer’s signature is required under state law, Customer hereby grants UAG and its employees the authority to sign and file such documents with the applicable states (i) as “Special Secretary” or “Special Manager” on behalf of the applicable entity, or (ii) to the extent required by applicable state law, in the name of the Secretary then listed in the GEMS database for the applicable entity, unless Customer notifies Computershare in writing otherwise.  Alternatively, UAG may sign documents as attorney-in-fact and Customer hereby grants to UAG a Limited Power of Attorney to sign documents in such office and with such authority as is required to file the documents with the applicable states.
  8. FEES.  Annual fees (including Registered Agent Annual Representation and Managed Annual Report Service fees) will be invoiced in advance as described in the Order Form and state filing fees and other related disbursements related to Managed Annual Report Services (subject to Section 6) will be invoiced monthly following completion of the associated service.  The fees in the Order Form are fixed for the first year following the Billing Commencement Date.  Computershare may increase the fees for each upcoming renewal year upon forty-five (45) days’ prior notification to Customer.  If you recently paid the annual renewal invoice from your current provider, your annual fees will not be invoiced until the term of your arrangement with your current provider has expired and you will be invoiced on each annual anniversary thereafter (each of which will be the renewal date for the next renewal year).  All invoices must be paid in full within thirty (30) days of the date of receipt of such invoice.  You will be charged interest on any overdue fees at a rate of the lesser of (a) 1.5% per month (18% per annum) and (b) the maximum rate of interest permitted by applicable law.  Customer is responsible for the payment of all taxes that may now or in the future be associated with the Services (other than taxes based on Computershare’s net income).  If Customer fails to pay any outstanding balance for five (5) months following the date upon which such charge was incurred, the Services may be suspended without notice and Customer shall assume any liability for any damages incurred as a result of such suspension.  Upon payment of the past due amounts, the Services will be reinstated prospectively.    Customer assumes all liability for all charges incurred as a result of any and all services performed by Computershare on Customer’s behalf or upon Customer’s direction.  These charges may include fees for service of process in excess of the number included in the Order Form.  
  9. THIRD PARTY PRODUCTS.  Computershare is not responsible and disclaims all liability for any data uploaded to the GEMS database by Customer and/or Customer’s third party service providers.  Customer shall be solely responsible for the installation, operation, maintenance, and functioning of equipment, software, products, or services not provided by Computershare and Computershare shall have no liability or responsibility in connection therewith.
  11. LIMITATION OF LIABILITY.  COMPUTERSHARE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OF COMPUTERSHARE’S SERVICES, EVEN IF COMPUTERSHARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  COMPUTERSHARE’S AGGREGATE LIABILITY UNDER THE AGREEMENT OR RELATING TO COMPUTERSHARE’S SERVICES WILL BE LIMITED TO THE AMOUNT ACTUALLY RECEIVED BY COMPUTERSHARE FOR THE PERFORMANCE BY COMPUTERSHARE OF THE SERVICES THAT GAVE RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.  When receiving process on behalf of Customer, Computershare shall in no event be responsible for any part of the underlying claim, nor shall Computershare be responsible for the underlying collateral in connection with UCC filings or searches.  In no event does Computershare assume any liability whatsoever to any party other than the Customer for Customer’s use of Computershare’s services, and Customer shall indemnify Computershare, UAG, or its or their affiliates (the “Computershare Indemnified Parties”) against any claims brought by such parties.  If Computershare Indemnified Parties are subject to legal process on behalf of its Customer, regardless of whether such process is due to Customer’s act or omissions, the Customer shall indemnify the Computershare Indemnified Parties for any expenses incurred, including without limitation reasonable attorneys’ fees.  
  12. TERM.  Unless otherwise set forth in your Order Form or the renewal date in Section 8 applies, the date of the first invoice will constitute the “Billing Commencement Date,” and the Services term will continue for twelve (12) months (the “Initial Term”) and year to year thereafter (each, a “Renewal Term”), unless terminated in accordance this Section 12. After the first year following the Billing Commencement Date, either party may terminate the Agreement by providing written notice of termination to the other party with thirty (30) days prior written notice, however no refunds will be provided.  Termination shall not relieve Customer from paying all fees and expenses accruing prior to termination. Sections 4, 9, 10, and 11 shall survive expiration or termination of the Agreement.
  13. INVOICING PROCESS.  Immediately prior to the commencement of the Renewal Term, Computershare will send a “Unit Verification Report” to Customer to allow Customer to verify any units that may have been formed/qualified/dissolved.  Computershare will send Customer the renewal invoice (“Annual Renewal Invoice”) based on the verified number of units.    
  14. DISSOLUTIONS.  Any units dissolved during the year will be removed from the next Annual Renewal Invoice for the next Renewal Term. 
  15. FORMATIONS.   Computershare does not pro-rate the fees for annual representation or managed annual reports for units formed or qualified during a contract year, which fees will be invoiced at the annual rate promptly following the applicable formation or qualification date.  However, if a unit is formed or qualified during the fourth quarter of a contract year, there will be no fee for the first full contract year following the initial fourth quarter invoice for that unit. 
  16. NOTICES.  All notices delivered under the Agreement shall be in writing and deemed given upon receipt when delivered personally or upon confirmation of receipt following delivery of (a) nationally recognized overnight courier service or (b) registered or certified mail, return receipt requested, postage prepaid, addressed to each party at its last known address, to the address set forth on the Order or at such other address furnished by the respective party in writing.
  17. FORCE MAJEURE.  In the event that Computershare is prevented from performing, or is unable to perform, any of its obligations under the Agreement due to any cause beyond its reasonable control, Computershare’s performance will be excused and the time for performance will be extended for the period of delay or inability to perform due to such occurrence; provided, that Computershare: (a) provides you prompt notice of the nature and expected duration of the event, (b) uses commercially reasonable efforts to address and mitigate the cause and effect of such event, (c) provides periodic notice of relevant developments, and (d) provides prompt notice of the end of such event. 
  18. GENERAL TERMS.   The Agreement shall be construed, interpreted and the rights of the parties determined in accordance with the laws of the State of New York, without regard to conflicts of law principles. The parties will submit to the exclusive personal and subject matter jurisdiction of the state and federal courts located in the City and County of New York, New York.  If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Computershare’s failure to act with respect to a breach by you or others does not waive Computershare’s right to act with respect to subsequent or similar breaches.  The section titles in the Agreement are for convenience only and have no legal or contractual effect.  You may not assign the Agreement or any of the rights granted to you hereunder.  Computershare may assign the Agreement without your consent to an affiliate of Computershare or to a successor in interest or to a party acquiring all or substantially all of Computershare’s registered agent services business through a merger, acquisition, reorganization or other transaction. The Agreement constitutes the entire agreement between Computershare and you regarding the Services and supersedes all prior written and oral agreements.  The Agreement may not be amended or modified except as agreed in a writing signed by both you and Computershare.  There are no third party beneficiaries to this Agreement.


Limited Managed Administrative Services

Customer Updating Responsibilities


Revised March 21, 2018